1. Hard refresh the page
Reload the Wordle page fully instead of trusting a tab that has been open for hours.
Troubleshoot Wordle when the page will not load, the keyboard stops responding, the puzzle will not reset, or the game looks broken on your device.
If Wordle is not working today, do not start with drastic browser changes. Most failures come from one of four places: stale cache, a stuck session, a device-side rendering issue, or a temporary service-side problem.
Reload the Wordle page fully instead of trusting a tab that has been open for hours.
If the game works there, the problem is usually cache, cookies, or an extension conflict.
If the daily puzzle has not rolled over, your device clock or cached page state may be wrong.
If Wordle loads elsewhere, the issue is likely local to the current browser session.
The most common scenario is a page-state problem, not a broken puzzle. Wordle runs as a modern web app, so cached assets, session state, and browser extensions can all interfere with normal behavior.
First confirm your local date and timezone are correct. After that, fully reload the page and close any long-lived tabs that may still be serving cached content. A private window is the fastest way to verify whether the problem is local state or a wider outage.
If the board appears but typing fails, the issue is often a browser extension conflict, a stale script, or a partial page load. Turn off aggressive blockers for the session, then reload.
Daily Support Branch
Once the page is working again, move back into the normal daily flow instead of wasting time on a broken session.
Return to the live hint page if you still want spoiler-light help for the current board.
Use the clue-based tool if your board finally loads and you want a tighter shortlist fast.
The most common causes are stale browser cache, a stuck session, a partial page reload, or a temporary New York Times-side issue rather than a broken connection.
Sometimes. A hard refresh or clearing cached site files can fix cases where the board, keyboard, or daily state is stuck on an older version.
Check your local date, timezone, and whether the page is still serving an older cached state before assuming the next daily puzzle is unavailable.